Boathouse Knowledgebase (Help, FAQ, How To) — Ordering

OK... I just received a SHARE link from a Boathouse Sales or Customer Service Representative. Now what?

Once you receive a link to your Order Information from a Boathouse Sales or Customer Service Representative, please complete the following steps:

1. Make sure you have a Boathouse MVP Account to save designs to your Locker Room (sign up)
   
   
2. Click on the Link provided by the Boathouse Rep to view the design. Give it a quick visual inspection to make sure this is the correct design.
   
   
3. Go through each step of the design to make sure that the colors, options, names and numbers are all correct.
   
   
4. Once you are sure the order information is correct, SAVE the Custom Order Information to your Locker Room for future Re-Orders.
   
   
5. Go to the ORDER Tab to make sure the quantities and any corresponding names and/or numbers are correct (see screenshot below). If you are not getting names or numbers, use the "Enter Quantities" section. If you ARE getting names and/or numbers, use the NAMES & NUMBERS Section as shown in the screenshot below.
   
   
6. To place the order, scroll to the bottom of the ORDER Tab and click the ADD TO CART button. This will put the design in your Shopping Cart, ready for checkout.
   
   
7. Click CHECK OUT to complete your order.

When creating a Name or Number placement for for your Team Jacket or Uniform, select the placement area and type from the list of Name and Number placements offered.

• For names, leave "Name" as the default placement.
• For Numbers, leave "68" as the default placement.
• Select the font type and color from the options provided. This style will apply to each name/number placement.

Once your design is complete, the actual names and numbers for the jackets or uniforms are entered in the "NAMES & NUMBERS" section of the ORDER Tab. See the image below for an example.

• If you want names on some, but not all of the jackets, please do a Name Placement as indicated above and leave the ones that you do not want names on blank. The system will charge for placements on all of the jackets, but our Customer Care team can easily refund you the amount for the placements you will not receive. This policy applies to names and numbers only, not logos.
  
  
• The text will shrink a bit after 13 characters. It is recommended to not go over 16 characters per line.
  
  
• If you would like to do a 2 Line Placement, you can do so by putting a percentage sign between the first line and the second line. Example: John Smith%Shortstop