Boathouse Knowledgebase (Help, FAQ, How To) — FAQ

More often than we would like, people confuse us with a Canadian retail chain of stores called "boathouse". Below are the differences between the two companies, which are completely unaffiliated.

BOATHOUSE (aka Boathouse Sports) is a brand of elite athletic outerwear and sports/activewear apparel made in Philadelphia, PA USA (that's us!) BOATHOUSE has a line of retail apparel geared toward athletes and those with an active lifestyle. BOATHOUSE also makes CUSTOM outerwear and athletic apparel made to order.

boathouse (aka boathouse retail stores, Canada) is a retailer in Canada that carries a variety of brands and clothing.

FAQ: Do you offer Wholesale pricing?

The Team Pricing on Boathouse.com is volume based discount pricing, like wholesale pricing. We do have a specific wholesale channel but it is only for our retail items and is intended for businesses not catering to the team sports market. This includes High School, Collegiate & Club teams nationwide. These organizations already get our Team Pricing. To learn more about our pricing, click here.

If you are not servicing the team market and looking to buy our retail products in bulk, you are welcome to apply for a Boathouse Wholesale account.

FAQ: How can I be sure I am getting the correct size?

To make sure you are getting the correct size garment, please review our Sizing Guide by clicking here.

Please note that the Men's Sizing and Unisex Sizing are the same. If you are a woman ordering a Unisex size, you may want to order a size down. Consult the Sizing Chart measurements to best determine what you need.

BOATHOUSE has 4 Basic Fits. From slimmest to loosest: Compression > Athletic > Standard > Relaxed

If you are still not sure about the size that you, your team or organization should order, you can request a Sizing Sample Kit from our Customer Service Staff.

FAQ: How can I return my order for a Refund/Exchange?

Please read our Returns & Exchanges Policy.

You can access the return form here: https://www.boathouse.com/pages/returns 

To request a Team Store go to this page and fill out the form. Our Team Store department will then contact you with next steps.

FAQ: How can I purchase a BOATHOUSE Gift Card? How can they be redeemed?

BOATHOUSE sells electronic Gift Cards that can be redeemed online at our Boathouse.com website only.

BOATHOUSE e-GiftCards can be purchased here:

https://www.boathouse.com/products/gift-card